At 618 Consulting Limited, quality and unique service are our unfaltering pride and capital priority. We have embraced international techniques and designed our own models in creating frameworks that will help our clients offer unparalleled service delivery.

We are in an era, where effective service delivery is what drives businesses. 618 collaborates with clients to reform their customer relationships, by providing support to ensure that employees offer impeccable customer service. We also employ techniques to help our clients adopt pragmatic approach in order to create experiences that lead to optimum customer loyalty.

At 618 Consulting, we provide services ranging from IT Consulting and Support, HR Consultancy, Performance Management to Customized Training Programmes, Skills Enhancement Seminars, and Diversity/Inclusion Consulting. As the labour force continues to increase rapidly, 618 Consulting supports both large and small firms to employ the services of talented individuals that have the tenacity to add constructive value. We use a model known as 360 +, it is a rigorous process that separates creative and innovative minds with the right attitude from those that are just looking for a job. This process tends to reveal the actual skill set of candidates before they are employed; it also gets them ready for the challenges ahead by embracing the culture and values of the organization to achieve its set objectives.

Organizations are constantly faced with the challenges of poor performance or low productivity. In view of this, we work closely with organizations; carry out a diagnostic analysis of the elements that contribute to their performance with the use of certain models. The result therefore, is to improve the performance of employees’ as well as create new charts for employers to enhance performance.

In today’s fast paced working environments, it is pertinent therefore to spotlight the significance of employees’ working as a team. 618 Consulting works closely with management and employees to create strategies to drive excellent team work spirit for the benefit of the organisation. We have a plethora of team building activities that are systematically designed to establish world-class TEAMS within organisations.

At 618 Consulting, we help organisations review and initiate dynamic management styles that will revamp the working relationship between management and employees. We help management re-evaluate HR Policies and structures that affect workforce.

We provide services to our clients to identify and agree on their future desired objectives and map out strategies to make these organisational changes possible. At 618 Consulting, we advise management on how to incorporate organisational changes which affect operations, strategy and workforce.

We believe that you need to give people a reason why change is necessary and why it is necessary now. Create a sense of urgency by using the voice of the customer. Take your fuzzy vision and clarify it by talking to the people who serve the customer. Then work on your vision until it is crystal clear, and you can communicate it in five minutes. Your five-minute elevator speech should be structured like a story, respecting the past by recognising accomplishments and strengths, frankly discussing current challenges and what change needs to occur, and painting a picture of the better day ahead. As corporate change guru Terry Paulson says,